Refund and Cancellation Policy
You can cancel a booking yourself from My Bookings (in your account) until 48 hours before the campaign starts. The time slot is released straight away.
If you have already paid, we refund the amount you paid and email you when the refund has been sent. Payments made with bKash are refunded to the same bKash account automatically when the booking is cancelled.
After that, or for a booking that has already run, please contact us.
Contact
For anything about a cancellation or a refund, contact us:
Office: 1st floor, 21/A, Purana Paltan, Dhaka
Email: contact@adup.com
Phone: 01303923909 / 01303923901